FAQ
We have compiled a list of commonly asked questions to help you with any queries you may have. Browse through them to get quick answers to your questions.
You can book a taxi by visiting our website or calling our customer support team. We will need your pickup and drop-off locations, as well as the date and time of your trip.
We have a variety of vehicles in our fleet, including sedans, SUVs, and tempo travelers. You can choose the vehicle that best fits your needs and group size.
Yes, all of our drivers are trained and licensed professionals. They have extensive knowledge of the local area and will ensure you reach your destination safely and on time.
We accept both cash and online payments. You can pay for your ride using any major credit or debit card, as well as popular mobile wallet apps.
Our prices vary depending on the type of service you require, distance traveled, and other factors. We offer competitive rates and transparent pricing, so you'll always know exactly how much you'll be paying before you book.
Yes, we periodically offer discounts and special offers on our taxi services. Keep an eye on our website and social media pages for the latest deals and promotions.
Yes, you can make changes to your booking, such as the pick-up time or location, up to 24 hours before your scheduled pick-up time. Simply contact our customer support team, and we'll be happy to assist you.
The safety and well-being of our customers and drivers are our top priority. We have implemented a range of safety measures in light of COVID-19, including regular sanitization of our vehicles, mandatory mask-wearing for drivers and passengers, and contactless payment options.
While we cannot guarantee that a specific driver will be available for your ride, you can request a particular driver if you have had a positive experience with them before. Simply let us know when you make your booking, and we'll do our best to accommodate your request.
